As a last resort, you can try a new USB cable. Make sure that both ends of the cable are securely connected and that the cable isn't bent sharply or twisted. If you have another USB device (like a flash drive), test the USB port on your computer to make First see if connecting the USB cable to a different port on your computer has any effect. It's possible that the USB cable "has grown old" and is defective. Is that the HP Print and Scan Doctor? And it didn't suggest any problem?Īs I said, the copy function should be independent of your computer, so if a test page prints with no broken lines, streaks, or other defects, but "copy" produces a blank output page, the only thing I can think of is that the scanner is broken.
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